Terms and Conditions

Introduction

These terms and conditions (“Terms and Conditions“) contained below is a legal and binding agreement made between you and uBitto Eight Sdn Bhd (Company No.: 1184539­-A) (“our”, “us”, “we”)

By using any of our Services (defined hereinbelow) offline and/or online vide the Website, you are deemed to have read, understood and agreed to observe, comply and be bound with these Terms and Conditions.

We reserve the rights to change, modify, add or remove any or all parts of these Terms and Conditions from time to time without prior notice given to you. Such amendment shall form parts of these Terms and Conditions. You are deemed to have read, understood and agreed to observe, comply and be bound by such amendments.

You are advised to read these entire Terms and Conditions before proceeding with any request of our Services (defined hereinbelow) and to read and understand any amendments from time to time.

You further agree that your continued use of our Services (defined hereinbelow) offline and/or online vide the Website, shall constitute an acceptance of these Terms and Conditions.

Definitions & Interpretations

In these Terms and Conditions, unless the context requires otherwise:-

“Applicable Laws“

statutes, codes, rules, regulations, directives, and/or guidelines which are applicable at the time being in Malaysia at laws and in equity;

“Payment Gateway“

the company authorised by us to collect the tuition fees and any other charges;

“Student” or “you“

the persons who access the Website and/or use our Services;

“Services“

the services to be performed by us upon more particularly described in Clause 3 below;

“Terms and Conditions“

these terms and conditions including any amendments made from time to time thereto; and

“Website“

https://dev2.ubitto.com/ including any subpages related thereto.

In these Terms and Conditions, unless the context require otherwise:-

any reference to:

– the singular includes the plural and vice versa;

– a gender includes all genders;

– a date or time of day is a reference to Malaysian date or time; and

– headings and sub-headings are inserted for ease of reference only and do not affect the interpretation of this Agreement.

Services

We are a company providing both online and offline language courses including but not limited to Korean language itself, activities related to the language and any other services in relation to our core service.

We do not guarantee any placement of job, any desired outcome, success of your respective projects, programs or any other consequences due to or arising from the skill and knowledge you gain and acquire from the Services.

We expressly disclaim ourselves from any responsibilities in ensuring your job placement or in strengthening employability level regardless your completion or non-completion of the courses in which you have registered.

Any advertisement, statement or display depicting the successful graduate serves as illustration purpose and not in any manner be construed interpreted or read as a “guarantee” as a result or outcome of the courses you have undergone with us.

Offer & Acceptance

You hereby offer to be registered as our Student at the Website (“Request”) and pay the tuition fees.

Upon receipt of your Request and your full settlement of tuition fees, we shall agree to accept your offer by sending you an email confirmation on your successful registration of courses.

Upon receipt of the email confirmation, a legal relationship between you and us are created in accordance to the terms and conditions herein and as stipulated in the email therein.

Tuition Fees

In consideration of using our Services, you shall make the payment of Tuition Fees to the Payment Gateway and to supply the Payment Gateway with your credit card or debit card details from credit card or debit card company acceptable to Us and/or the Payment Gateway, or in any other manner in which we may inform you from time to time.

By providing the details of credit card, debit card and/or any other forms of payment and financial information to us, you hereby confirm, warrant and represent that:

– you have the full authority to use and disclose the details of such credit card, debit card and/or any other forms of payment and financial information or account; and

– all particulars and details that you provide to us for the purpose of processing payment are true and accurate. The tuition fee shall be inclusive of goods and services tax (GST) and exclusive of any other rates, taxes, levies and/or other fees which may be imposed by the relevant authorities from time to time. In the event the tuition fees is increased due to the changes and/or imposition of new rates, taxes, levies and/or other fees shall be increased accordingly, you hereby expressly agree to compensate the difference or the full same upon demand by us.

The refund policy of the tuition fees shall be subject to the terms and conditions stated in the registration form or any other agreement to be signed between us.

Registration for the Service

To register the course, you may be required to register for an account on the Website (an “Account”) which you will be able to access on the Website.

By registering your Account, you need to supply us with your personal data upon the terms and conditions stated in our website.

Once you register with the Website, you will be asked to allocate a password to track your registration. You must keep the password confidential and immediately notify us if any unauthorised third party becomes aware of that password or if there is any unauthorised use of your email address or your Account or any breach of security known to you.

You agree that any person to whom your user name or password is disclosed is authorised to act as your agent for the purposes of using (and/or transacting via) your Account. Please note that you are entirely responsible if you do not maintain the confidentiality of your password.

We reserve the right to close your Account, if you are found to have any intentions or actions that disrupts the Website in any way.

When you register for an Account, and whenever you log on to your Account thereafter, you have the option to sign up to receive, and to opt out of receiving, information emails (such as newsletters, information on offers etc). You are able to unsubscribe from such information emails at any time by logging in to your Account.

Representations and Warranties

You hereby represent warrant and undertake that:

– you have read, understood and agreed to be bound by these Terms and Conditions;

– you are 18 years old and above and is legally entitled to enter into these Terms and Conditions;

– entry into these Terms and Conditions shall not breach infringe or violate any Applicable Laws;

– obtain all necessary license, permit, consents, authorisations, approvals, or agreements of any third party involved for the performance of our Services including the consent of recipient for us to enter into its premises if so necessary; and

– you are the legal and/or beneficial owner of all the intellectual property rights attached to the goods and/or you have obtained the consent of the original legal owner of that intellectual property in order for us to perform the Services.

We hereby declare, represent and warrant that:-

– we do not offer any bachelors, associates, masters, doctoral or other recognized degrees;

– we do not offer any courses of study leading towards foundation courses, diplomas, degrees, masters, doctoral degrees upon successful completion of the courses;

– we are not bound by any provisions under Private Higher Educational Institutions Act 1996.

Availability of the Website, Security and Accuracy

Whilst we endeavour to make the Website available 24 hours a day, we shall not be liable if for any reason the Website is unavailable for any time or for any period.

We make no warranty that your access to the Website will be uninterrupted, timely or error-free.

Access to the Website may be suspended or withdrawn to or from you personally or all users temporarily or permanently at any time and without notice.

We may also impose restrictions on the length and manner of usage of any part of the Website for any reason.

We do not warrant that the Website will be compatible with all hardware and software which you may use.

We shall not be liable for damage to, or viruses or other code that may affect, any computer equipment, software, data or other property as a result of your access to or use of the Website or your obtaining any material from, or as a result of using, the Website.

We shall also not be liable for the actions of third parties.

We may change or update the Website and anything described in it without notice to you.

Whilst we endeavour to ensure that information and materials on the Website are correct, no warranty or representation, express or implied, is given that they are complete, accurate, up-to-date, fit for a particular purpose and, to the extent permitted by law, we do not accept any liability for any errors or omissions. This shall not affect any obligation which we may have under any agreement that we may have with you to provide you with services, including any obligation that we may have under that contract to provide you with accurate information and advice, and which we may do through a secure part of the Website available to people who use the appropriate password.

The material contained on the Website is provided for information purposes only and it shall not give rise to any commitment or obligation by us.

Any information on the Website shall not constitute any part of an offer or contract.

Intellectual Property Rights

“uBitto or Penang Korean Class” name, brand, word, logo and all related names, design marks and slogans are the trademarks or service marks of us.

We are the owner or the licensee of all intellectual property rights in the Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You shall not misuse, modify, reproduce, or in any manner process any of the information, statements, pictures, graphics, details published online in whatever manner without the prior written consent from us. Failing which, we reserve the rights to commence a legal suit including to demand you to withdraw, seek injunction from competent court, claim against you for any damages or losses.

You must not use any part of the materials on the Website for commercial purposes without obtaining a license to do so from us or our licensors.

If you print off, copy or download any part of the Website in breach of these Terms and Conditions your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Third Party Websites

We have no control over and accept no responsibility for the content of any site to which a link from the Website exists (unless we are the provider of those linked sites). Such linked sites are provided “as is” for your convenience only with no warranty, express or implied, for the information provided within them. We do not provide any endorsement or recommendation of any third party site to which the Website provides a link.

You must not without our permission frame any of the Website onto your own or another person’s website.

We hereby grant to you a revocable, non-exclusive, royalty-free right to provide a link from your website to the home page of the Website, provided that you do so in a fair and legal way without damaging our reputation or taking advantage of it. In particular:

– you shall not make any warranties or representations about us, our services or our policies except with our prior express authorisation;

– you shall not say anything that is false, misleading, derogatory or offensive about us or our services or policies; and

– you shall not suggest expressly or impliedly that we have endorsed your site or are associated with it where this is not the case.

Indemnity

We shall not have any liability (whether in contract, tort, negligence, misrepresentation, restitution or under any legal head of liability) in relation to your use or inability to use or delay in use of the Website or any material in it or accessible from it or from any action or decision taken as a result of using the Website or any such material for any:

(a) indirect or consequential losses, damages, costs or expenses;

(b) loss of actual or anticipated profits;

(c) loss of contracts;

(d) loss of use of money;

(e) loss of anticipated savings;

(f) loss of revenue;

(g) loss of goodwill;

(h) loss of reputation;

(i) loss of business;

(j) loss of operation time;

(k) loss of opportunity; or

(l) loss of, damage to or corruption of, data; whether or not such losses were reasonably foreseeable or we had been advised of the possibility of you incurring such losses.

For the avoidance of doubt, the foregoing sub-clauses (b) to (l) apply whether such losses are direct, indirect, consequential or otherwise.

You agree to defend, indemnify and hold harmless us and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to solicitors’ fees) arising from: (i) your use of and access to the Services, including any data or content transmitted or received by you; (ii) your violation of any term of this Terms and Conditions, including without limitation your breach of any of the representations and warranties above; (iii) your violation of any third-party right, including without limitation any right of privacy, rights of intellectual properties, and any rights of Payment Gateway; (iv) your violation of any Applicable Laws; (v) any content that is submitted via your account including without limitation misleading, false, or inaccurate information.

General

Time shall not be an essence on our obligations to perform the Services under these Terms and Conditions.

Any notice given pursuant to these Terms and Conditions shall be in writing and be given by sending the same by email, facsimile, prepaid registered post or left if addressed to the party concerned in these Terms and Conditions or address given in the registered user account.

These Terms and Conditions shall be construed in accordance with and governed by the laws of Malaysia.

If any provision of these Terms and Conditions is or may become illegal or void under any written law or is found by any court or administrative body of competent jurisdiction to be illegal, void, invalid, prohibited or unenforceable then:-

such provisions shall be ineffective to the extent of such illegality, voidness, invalidity, prohibition or unenforceability;

the remaining provisions of this agreement shall remain in full force and effect;

the parties shall use their respective best endeavours to negotiate and agree a substitute provision which is valid and enforceable and achieves to the greatest extent possible the economic, legal and commercial objectives of such illegal, void, invalid, prohibited or unenforceable term, condition, stipulation, provision, covenant or undertaking.

No failure or delay in the exercise or the partial exercise of any right or remedy or the exercise of any other right or remedy shall affect of impair any such right or remedy.

These Terms and Conditions shall be binding on the parties and their respective successors in title of the parties hereto.

The parties acknowledge and agree that these Terms and Conditions and/or any other documents pertaining hereto can be signed, executed, acknowledged, issued and/or executed by electronic means and shall in any proceedings be admissible in evidence and be presumed, unless evidence to the contrary is introduced.

In the event of inconsistency between the agreement signed between you and us in a separate form, such agreement shall prevail against these Terms and Conditions, and shall be enforced to the extent of inconsistency as possible.

Privacy Policy

Your Privacy

uBitto is totally committed to protecting the privacy of our site visitors and customers. uBitto team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you – e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.

Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

Communication & Marketing

If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of uBitto. All uBitto members have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by visiting ‘Your Details’ in ‘Your Account’ on the uBitto website. You can access ‘Your Account’ once you register and login. Or click on the “unsubscribe” link in any email communications which might we send you.

What are Cookies?

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit uBitto, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Site Statistics

We may disclose aggregate, anonymised statistics about the number of visitors to this Website or number of purchases made as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors’ screen settings and other general information. uBitto uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. Further information regarding the way in which this information is obtained and used can be obtained by contacting us.

Disclosures of your information

We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:1) in the event that uBitto sells or buys any business or assets;2) if uBitto or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or 3) if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of uBitto, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Third Party Sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Checking Your Details

If you wish to verify the details you have submitted to uBitto you may do so by contacting us via the e-mail address at info@ubitto.com. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information.

Contacting Us

We are always pleased to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of the uBitto team, who will be delighted to answer any questions you may have.

Account Deletion

uBitto reserves the right to delete your account, upon identification of an illegitimate or fraudulent use of the account and/or our platform.

You may also delete your data and account from your account page. If you have created an account via social login, be sure to also dissociate your social login details.

How and Why We Use Your Data

We process personal data only for specific, legitimate purposes:

• Account creation & management – to register, authenticate, and operate your uBitto account.
• Providing our services – to deliver the lessons, quizzes, bookings, programs, dashboards, and community features you use.
• Payments – to process purchases, subscriptions, and educator payouts through our payment providers.
• Learning personalization – to record quiz results and progress and tailor content and practice to you.
• Communications – to send service and account notifications, and, with your consent, marketing (you can opt out at any time).
• Analytics & improvement – to understand how the platform is used and improve it, using aggregated or anonymized data where possible.
• Security, fraud prevention & legal compliance – to keep the platform safe and meet our legal obligations.

We do not sell your personal data. We share it only with service providers who help us deliver these purposes, or where required by law.

Facebook & Instagram (Meta) Integration

uBitto integrates with Meta’s platforms (Facebook and Instagram) via the Meta Graph API for a single purpose: to publish uBitto’s own content – such as blog posts, learning tips, and quizzes – to uBitto’s own official Facebook Pages and Instagram Business accounts.

• The integration is used by uBitto administrators to create and publish our educational and marketing content to our own social media accounts.
• It accesses only the Facebook Pages and Instagram Business accounts that our administrators own or manage, and only the permissions needed to publish content (page access and content publishing).
• It does not collect, store, or process the personal data of Facebook or Instagram users, and it does not read personal Facebook/Instagram profiles.
• Access tokens obtained through Meta’s authorization flow are stored securely on our servers and are used solely to publish our own content; they are never sold or shared with third parties.
• Our use of Meta data complies with the Meta Platform Terms and Developer Policies.

Data Retention, Your Rights & Deletion

We keep personal data only as long as necessary for the purposes above or as required by law. You may access, correct, or delete your data, or withdraw consent, at any time via Your Account or by contacting us. To request deletion of your data – including any data associated with our Meta integration – email members@ubitto.com and we will process your request.