fbpx

How can I change the session time or reject (cancel) a session?

Go to your Partner Dashboard > Buddy Panel.

Click on the How can I change the session time or reject (cancel) a session? 1 (pencil) icon of the appointment you want to reschedule / reject.

In the edit appointment window, click on the status icon to change the appointment status.

  • to reschedule, change the Date and Time.
  • to reject an appointment, select the black circle icon.

Click “Save”. This will automatically notify the Learner on email. You will also receive an email confirmation.

How can I change the session time or reject (cancel) a session? 2

I am not able to reschedule or reject (cancel) a session.

You cannot reschedule or cancel a session within 48 hours of your session start time. For help, please contact support, or use the “Contact Admin” button on your Partner Dashboard.

Was this article helpful?
Views: 62

Responses

Select your currency
EUREuro